Privacy policy
This Privacy Policy explains how rainzae collects, uses, and protects personal information when you visit rainzae.com, place an order, or contact us.
1. Information We Collect
We may collect information you provide when shopping or contacting us, including your name, email address, phone number, billing and shipping address, and order details.
We may also automatically collect limited technical information, such as IP address, browser type, device information, and website activity.
Payment information may be processed securely by the payment providers available during checkout.
2. How We Use Your Information
We use personal information to process and deliver orders, provide customer support, manage returns and refunds, maintain website security, prevent fraudulent activity, and comply with applicable legal requirements.
Where permitted, we may also use your information to improve our services or send marketing communications. You may unsubscribe from marketing emails at any time using the available unsubscribe option.
3. Sharing of Information
We do not sell personal information as part of our ordinary retail operations.
Information may be shared with service providers when necessary to operate our store, including payment processors, shipping providers, ecommerce service providers, and other parties involved in fulfilling customer orders.
We may also disclose information when required by applicable law or valid legal process.
4. Cookies
Rainzae.com may use cookies and similar technologies to operate essential website functions, remember preferences, maintain shopping carts, understand website usage, and improve our services.
You may manage certain cookies through your browser settings, although disabling essential cookies may affect website functionality.
5. Data Security and Retention
We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
Information is retained only for as long as reasonably necessary for order processing, customer support, legal compliance, fraud prevention, and other legitimate business purposes.
6. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
To make a privacy-related request, please contact us at service@rainzae.com. We may need to verify your identity before processing certain requests.
7. Policy Updates
We may update this Privacy Policy when our services, business practices, or legal requirements change. The current version will be published on rainzae.com.
8. Contact Us
For questions about this Privacy Policy or the handling of your personal information, please contact:
Email: service@rainzae.com